FREE SHIPPING for Italy - Subscribe to the newsletter to receive 10% off your first purchase.

FREE SHIPPING for Italy - Subscribe to the newsletter to receive 10% off your first purchase.

Frequent questions

The order will be processed from our warehouses in 1-2 working days, once shipped it will arrive at your home by courier in 2-4 working days.

Your satisfaction is first for us, so you can return the product within 14 days from day 1 of receiving the goods and you will be fully refunded with the same method chosen for the payment of the order (But we’re sure that you won’t help being without it!).

Remember that the return shipping costs will be paid by the customer.

You can send the photograph of the damaged product to the email address info@jbacollection.it together with your order number within 3 working days from day 1 from receipt of the goods; if you have purchased multiple products, specify the name and variant of the damaged item. Angela, Ambra or Jessica will take care of your case and arrange to send you a new article within a few days at no additional cost.

If you have not used the product, you can send your order number to the email address info@jbacollection.it and replace it within 3 working days from day 1 from receipt of the goods. Angela, Ambra or Jessica will take your case and show you what steps you will need to take. If, on the other hand, the product is still in progress, you can simply write us an email and we will modify the order by sending the chosen product.
Remember that the return shipping costs will be paid by the customer.

It is possible to cancel the order while the order is being processed by writing an email to info@jbacollection.it .

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